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Refund Policy

Each product / service sold by a vendor using Web-tokens.com to process payments has it's own refund policy. These are posted on the order form of the product / service you are ordering.

In general:

Each vendor has their own  refund policy so we ask that you first contact your vendor and request a resolution.  Please copy us on your email to them CustomerService@web-tokens.com. If you don't get a resolution we will work with you on your behalf to help resolve the issue.

Don't file a dispute with your payment card. If you do you will find your self blacklisted in making purchases online through Web-Tokens and other online payment processing networks.  

Forgot what you purchase? You see on your payment card statement a transaction with Web-Tokens.com but can't recall what the transaction was for?  We can help. Contact us with the date of the transaction and the last 4 digits of the payment card use along with your name and we will provide you details of the transaction. You can email this information to Billing questions email us at Billing@web-tokens.com * or text us at 657-464-7183

  If you are not satisfied with any of the services obtained please email us CustomerService@web-tokens.com * or by phone at 657-464-7183 (you may text us at this number). We will work to gain your satisfaction.

* Due to time zones and work schedules we can provide faster service to your needs via email rather than a voice call. But your welcome to use either method to contact us. Your complete satisfaction is our goal.




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