Each product / service sold by Web-tokens has it's own refund policy. These are posted on the order form of the product / service you are ordering.
In general we provide a 100% money back refund on purchases confirmed but not activated / used within 3 days of purchase. There are no refunds in full or part on purchases that have been activated / used in full or part.
All orders that can't be confirmed are refunded within 24 hours.
If you are not satisfied with any of the services obtained please email us CustomerService@web-tokens.com or by phone at 657-464-7183. We will work to gain your satisfaction.